BT Redcare Secure Issue 16 June 2010
Installation Manual Page 28 of 40 All rights reserved
Configuring the panel to communicate with the redcare Secure dial capture port
If the alarm panel is being connected to the unit using the Dial Capture port, then the following
configuration should be entered into the alarm panel:
Single telephone number reporting
CID / SIA / FF to match Redcare Secure
units configuration
Last 4 or 6 digits of Secure unit TAID
Figure 19 - Alarm Panel configuration settings
Remote panel access
The Redcare Secure unit offers 3 methods of obtaining remote access to an associated alarm
panel, for the purpose of carrying out remote maintenance.
Method 1 – Panel Dial out over PSTN.
If the unit is being used with CID, SIA or FF panel format through the Dial Capture port, and a
PSTN line is connected to J400, then prefixing the panels downloader telephone number with 7
will operate the unit‟s bypass relay and allow the panel to dial out to a remote alarm installer‟s PC
modem. Remote panel downloader access can then be carried out. The bypass relay will reset
when the alarm panel drops the PSTN connection or if 30 minutes has elapsed. A pin 993 event
will be reported when the redcare Secure unit‟s bypass relay operates, and a pin 993 restore will
be reported when the bypass relay releases.
Method 2 – PSTN dial in to panel.
If the unit is being used with CID, SIA or FF panel format through the Dial Capture port, and a
PSTN line is connected to J400, then the following method can be used for remote dial in panel
access to the alarm panel. Contact the ARC and request them to operate the Redcare Secure
units‟s bypass relay. An incoming PSTN call will then be routed through the unit‟s bypass relay
and on to the alarm panel. A panel download, pin 993, event will be reported to the ARC at the
time that the bypass relay operates. The unit‟s Bypass relay will remain operated for a maximum
of 1 hour, or until a “switch to On-line mode” command is sent from the ARC.
The ARC gateway telemetry commands to remotely operate the bypass relay are:
ID=01, Data=02 to switch to bypass mode
ID=00, Data=02 to switch to online mode
Method 3 – Over the Air dial in.
Redcare Secure units with Version P60 software and above will also allow Over the Air (OTA)
panel remote access whereby a downloader link can be set up across the unit‟s GPRS path.
Refer to the Redcare Secure OTA Supplement document for further details.
(90 paginas)
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