BT UC-351GP/E-UK Manual de instalación descargar pdf (Pagina 30)

BT Redcare Secure Issue 16 June 2010

8 Maintenance and Operations

The BT Redcare Secure is managed by the ESP servers and appropriate alarms are raised to

alert the ARC to faults (see appendix B). This section describes the operational and maintenance

activities that may be required.

Internal Access

The BT Redcare Secure unit is usually installed in a tamper monitored alarm system, so in

general it is necessary to authorise yourself with the monitoring ARC before opening the unit.

Once you have alerted the ARC:

1. Remove all watches, rings or other metal objects from your hands.

2. Use ESD protection.

Unit Replacement

To replace the unit, perform the following actions:

1. Switch off and disconnect the mains supply of the host alarm system.

2. Remove all watches, rings or other metal objects before opening the lid.

3. Disconnect and remove the battery of the host alarm system.

4. Mount the replacement unit and replace cable as per Section 4.

5. Reconnect the mains supply and switch on.

6. Contact the BT Redcare Helpline. The new unit serial number (SID) will need to be entered

into the ESP by Redcare staff, to bring the new unit back into service.

If a unit is being changed out for a SIM-less maintenance spare, then the SIM card must be

removed from the failed unit and inserted into the replacement unit. Carry out this procedure as

follows.

1. Power down the failed unit

2. Remove the 3 screws that secure the PCB to its plastic.

3. Remove the PCB

4. Remove the SIM card from the holder on the underside of the PCB

5. Write down the 20 digit SIM number as printed on the SIM card

6. Insert this SIM card into the holder on the replacement unit.

7. Connect up the replacement unit

8. Contact the BT Redcare Helpdesk and quote them the TA ID, Unit Serial Number (SID) and

SIM number.

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BT UC-351GP/E-UK Manual de instalación Pagina 30